Postage

UK Standard £4.50 - Mon – Fri 48 hour traceable delivery service with Parcel Force. Excludes Bank Holidays. Requires a signature from the recipient.

UK Next Day £6.50 - Mon – Fri 24 hour traceable delivery service with Parcel Force. Excludes Bank Holidays. Applies to orders received before 3pm. Please note that orders placed after 3pm on a Friday will not be despatched until the following Monday. Requires a signature from the recipient.

Overseas £9.95 – European 2 – 3 working days delivery service with Parcel Force. Additional postal charges may apply outside Europe. Details available on request.

We also offer alternative postal methods for the UK such as: Saturday Delivery. Prices on request.

 

 
 
Returns & Exchanges
  • Must be received back within 14 working days of invoice date to:
    Ballroom Central
    PO Box 1246
    Blackpool
    FY1 9FJ

    for either an exchange or a refund.
  • Must be sent postage paid. We recommend recorded post as we accept no responsibility for mislaid return parcels.
  • Must be sent in a resaleable condition in the original packaging with tags still attached.

Underwear and tights are none returnable. This does not affect your statutory rights.

Where possible please enclose a copy of your invoice, or state clearly your name, address and telephone number as well as your instructions. Straight exchanges (same item but different size or colour) will be sent postage paid by Ballroom Central for UK mainland only. Postage will be charged for a different style ordered in exchange, or any additional items.

Refunds are for merchandise only. Postage is non-refundable in any circumstances. We will endeavour to process refunds as quickly as possible.All goods ordered as a Christmas gift from November onwards, may be returned for a full refund or exchange up until the 15th January 2010.

BACK ORDERS
Every effort is made to ship orders in one complete shipment. If an item is out of stock you will be notified by email. We will ship the available goods first and ship the remaining Items as soon as they become available.